Terms of use

Last updated: 29 September 2026

This is an English translation for your convenience. The German version (AGB) is legally binding.

1. Scope

These terms apply to the use of HiMockup (himockup.de) and the Pro and Lifetime licences offered there. HiMockup is provided by Filippos Kagkiouzis, Würzburger Straße 2, 60385 Frankfurt am Main, Germany, email: info@himockup.de (“we”). Conflicting terms of users (“you”) do not apply.

2. Purchases through Polar

You buy Pro and Lifetime from Polar Software Inc., 3500 South DuPont Highway, Dover, DE 19901, USA (“Polar”). Polar acts as reseller (merchant of record): the purchase contract and payment are handled by Polar, Polar issues the invoice and charges the sales tax that applies in your country. The Polar buyer terms also apply to the purchase. These terms apply to the use of HiMockup and the licence.

3. What you get

HiMockup is a mockup editor that runs in your browser. Your designs are processed on your device and are not uploaded to our servers.

Prices are final prices including sales tax where it applies; the binding final price is shown in the Polar checkout. You need a current browser with WebGL support. We keep developing HiMockup and may change scenes and features as long as the core of what you bought (creating mockups and exporting them in high resolution) stays available.

4. Licence key

After your purchase, Pro or Lifetime unlocks automatically in your browser. With the licence key, which you find in the editor under “Pro ✓” and in the Polar customer portal, you can unlock your licence on your other devices. The key is personal and must not be shared or published.

5. Pro term and cancellation

Pro renews automatically for the chosen period (month or year) unless you cancel. You can cancel at any time with effect from the end of the current billing period, in one click in the Polar customer portal (in the editor under “Pro ✓ → Invoices & billing”) or by email to us. Pro stays active until the end of the paid period. We announce price changes for a running subscription at least 30 days in advance; you can cancel before they take effect.

6. Usage rights

With Pro or Lifetime you may use your exported mockups commercially, without limits in time or territory, for example for client work, your portfolio, social media, websites, shops and ads. Exports made with the Free plan may be used for private, non-commercial purposes.

You may not resell, share or offer as your own templates the mockup templates, scenes, backgrounds or 3D models themselves, scrape HiMockup automatically, or bypass the unlock. All rights in HiMockup and its content remain with us.

7. Your content

You are responsible for holding the rights to the designs, images and videos you use in HiMockup and for making sure your mockups do not infringe the rights of others. Because your content is only processed on your device, we do not receive it and cannot back it up or restore it.

8. Right of withdrawal for consumers

Right of withdrawal

You have the right to withdraw from your purchase within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us (Filippos Kagkiouzis, Würzburger Straße 2, 60385 Frankfurt am Main, Germany, email: info@himockup.de) or Polar (support@polar.sh) of your decision by an unequivocal statement (e.g. an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient to send your notice before the withdrawal period has expired.

Effects of withdrawal

If you withdraw, the amount you paid will be refunded without undue delay and at the latest within fourteen days from the day we receive your notice. The refund uses the same means of payment you used for the purchase, and you will not be charged any fees for it. The refund is made through Polar. Your licence key is deactivated when you withdraw.

Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)

To Filippos Kagkiouzis, Würzburger Straße 2, 60385 Frankfurt am Main, Germany, email: info@himockup.de:
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following service (*)
– Ordered on (*) / received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is sent on paper)
– Date
(*) Delete as appropriate.

9. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and to the extent of any guarantee we have given. For slightly negligent breaches of an essential contractual obligation, meaning an obligation whose fulfilment makes proper performance of the contract possible in the first place and on which you may regularly rely, our liability is limited to the foreseeable damage typical for this kind of contract. Otherwise, liability for slight negligence is excluded. For the free plan, we are only liable for intent and gross negligence and in the cases listed in the first sentence.

We aim for uninterrupted availability but cannot guarantee it, for example during maintenance or outages at hosting providers. Because your designs and projects are only stored in your browser, we recommend keeping your own copies of important exports and source files.

10. Changes to these terms

We may change these terms with effect for the future if there is a valid reason, such as new features or changes in the law. We will tell you about changes that affect a running subscription by email at least 30 days in advance; you can cancel before they take effect.

11. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law only applies to the extent that it does not deprive you of the protection of mandatory provisions of the country where you habitually reside. If you are a merchant, the place of jurisdiction is Frankfurt am Main. If any provision is invalid, the remaining provisions stay in effect.